AIAS Privacy Policy
Introduction
Thank you for visiting www.aiasplus.org (the “Site”), operated by the Tianqiao and Chrissy Chen Institute (“TCCI®,” “Institute,” “we,” “us,” or “our”). We are committed to protecting the privacy and security of visitors to and users of the Site. This Privacy Policy describes how we collect, use, disclose, and protect personally identifying information in connection with your use of the Site, including account registration, conference registration, and payment services.
This Privacy Policy is incorporated into and forms part of the Terms of Use for the Site. Please review the Terms of Use prior to using the Site.
USE OF THE SITE OR PROVISION OF ANY PERSONAL INFORMATION CONSTITUTES AGREEMENT TO THIS PRIVACY POLICY. PLEASE DO NOT USE THE SITE OR PROVIDE INFORMATION (OR ALLOW OTHERS TO DO SO ON YOUR BEHALF) IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY.Information We Collect
We collect information in the following ways:
Information You Provide Directly
When you create an account, register for an Event, make a payment, or otherwise interact with the Site, you may provide us with personal information such as:Full name and contact information (e-mail address, mailing address, phone number)
Professional affiliation, title, and institution
Account credentials (username and password)
Conference and event registration details (dietary requirements, accessibility needs, session preferences, and similar information)
Communications you send to us
Payment Information
When you make a payment through the Site, payment card and transaction data are collected and processed directly by our third-party payment service providers. TCCI® does not directly collect or store your full payment card number or other sensitive financial credentials. Please see Section 4 (“Payment Information”) for further details.Information Collected Automatically
When you visit the Site, we and our service providers may automatically collect certain technical information, including:Your IP address and browser type and version
Operating system and device information
The website from which you arrived and the pages you visit on the Site
Date, time, and duration of your visit
Cookie and similar tracking technology data (see Section 6)
How We Use Your Information
We use the information we collect for the following purposes:
To create and manage your account and provide you with access to Site features
To process and confirm your conference and Event registrations
To communicate with you about your account, registrations, and Events, including sending confirmations, updates, and administrative notices
To add you to our mailing list or newsletter, where you have opted in
To analyze Site usage, improve the Site, and conduct internal research and analytics
To recruit participants for TCCI® studies, programs, or initiatives, where applicable
To comply with applicable laws, regulations, and legal process
To protect the security and integrity of the Site and our users
For any other purpose disclosed at the time you provide the information, or with your consent
Payment Information
Payments made through the Site are processed by third-party payment service providers. TCCI® does not receive, store, or process your full payment card number, card verification codes, or other sensitive payment credentials. All such information is handled directly by our payment processors in accordance with applicable security standards, including Payment Card Industry Data Security Standards (PCI DSS). You are encouraged to review the privacy policies of our payment processors for information on how your payment data is handled.
TCCI® may retain records of transactions (such as the amount paid, date of payment, and associated registration) for accounting, compliance, and record-keeping purposes.
Information Sharing
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers. We may share information with trusted third-party service providers who assist us in operating the Site, processing payments, managing registrations, sending communications, or providing other services on our behalf. These providers are contractually required to use your information only for the purposes for which it is shared and to maintain appropriate security measures.
Affiliated Organizations. For Events co-organized or co-sponsored by TCCI® and partner institutions, we may share registration information with those partner institutions for purposes of Event administration and coordination.
Legal Compliance. We may disclose your information if required to do so by law, court order, or governmental authority, or if we reasonably believe such disclosure is necessary to protect the rights, property, or safety of TCCI®, our users, or the public.
Business Transfers. In the event of a merger, reorganization, dissolution, or similar transaction involving TCCI®, personal information may be transferred as part of that transaction, subject to applicable law.
With Your Consent. We may share your information for other purposes with your prior consent.Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Site, understand how the Site is used, and improve our services. Cookies are small data files stored on your device when you visit the Site. We use the following types of cookies:
Essential Cookies: Required for the Site to function properly, including account authentication and session management.
Analytics Cookies: Used to understand how visitors interact with the Site (e.g., pages viewed, navigation paths). We may use third-party analytics services such as Google Analytics for this purpose.
Preference Cookies: Used to remember your settings and preferences for a more personalized experience.
You may set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some features of the Site may not function properly. To learn more about managing cookies, visit www.aboutcookies.org.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information, and we encourage you to use a strong, unique password for your account and to notify us promptly at contactus@cheninstitute.org if you suspect any unauthorized access to your account.
Children’s Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as promptly as practicable. If you believe we may have collected information from a child under 13, please contact us at contactus@cheninstitute.org.
California Residents
If you are a resident of California, you may have additional rights regarding your personal information under the California Consumer Privacy Act (“CCPA”), including:
The right to know what personal information we collect, use, and disclose about you;
The right to request deletion of your personal information, subject to certain exceptions; and
The right not to be discriminated against for exercising your privacy rights.
We do not sell personal information as defined under the CCPA. To exercise your rights under the CCPA or for more information, please contact us at contactus@cheninstitute.org.
Your Choices and Rights
You may update or correct your account information at any time by logging into your account on the Site. To request deletion of your account or your personal information, please contact us at contactus@cheninstitute.org. You may opt out of receiving marketing or newsletter communications from us at any time by following the unsubscribe instructions included in those communications or by contacting us directly. Please note that even after opting out, we may continue to send you non-marketing communications related to your account or Event registrations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised effective date. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Tianqiao and Chrissy Chen Institute
Email: contactus@cheninstitute.org
Website: www.cheninstitute.org
Effective Date: March 2026